Network Management: Ensuring the university's network infrastructure is robust, secure, and always operational for students, faculty, and staff.

Data Centers: Managing servers and data storage solutions to support academic and administrative functions.

Hardware/Software Management: Overseeing the maintenance and upgrade of computers, printers, and other tech hardware on campus, as well as ensuring the availability of essential software for various departments.

Learning Management Systems (LMS): Managing platforms like Moodle, Blackboard, or Canvas, which facilitate online learning, assessments, and course materials.

Collaboration Tools: Implementing tools like Microsoft Teams, Google Workspace, or other platforms to enable communication and collaboration between students and faculty.

Research IT Support: Providing infrastructure and tools for research, including high-performance computing (HPC), data storage, and analysis tools.

Network Security: Ensuring that the university's network is secure from cyberattacks, unauthorized access, and data breaches.

Data Privacy: Safeguarding sensitive student and staff data, including personal, academic, and financial information, in compliance with laws like GDPR or FERPA.

Antivirus and Threat Management: Implementing antivirus software and other systems to monitor for malicious activity.

Help Desk: Offering technical support services to students, faculty, and staff for resolving issues related to devices, software, accounts, and access to university systems.

Email Systems: Providing access to email services for students and staff, ensuring proper setup and management of university domains.

Student Information Systems (SIS): Managing the systems that handle student enrollment, grades, schedules, and other essential student data.

Human Resources and Finance Systems: Overseeing IT systems that support payroll, budgeting, and personnel management within the university.

Online Registration: Enabling students to register for courses, view schedules, and access other administrative services online.

Digital Transformation: Leading initiatives to bring cutting-edge technologies like artificial intelligence, cloud computing, and big data analytics into the university environment.

Strategic Planning: Identifying areas where IT can improve or innovate within the university, including improving the student experience or optimizing administrative processes.

Workshops and Training: Organizing sessions to educate students, faculty, and staff on using various software, tools, or technologies effectively.

Faculty Support: Providing assistance to faculty in integrating technology into teaching, whether for in-person or online courses.

Cross-departmental Tech Integration: Collaborating with departments like admissions, finance, library services, and student services to ensure seamless integration of technology solutions across the university.

Strategic Partnerships: Building relationships with vendors and external organizations to secure software, hardware, or cloud-based solutions beneficial to the university.