Technical Support Analyst

Job Ref. #:  0001

Wednesday, December 12, 2018 , Vacancies:  2

Entry Level ,Morning Shift , Information Technology ,Lahore
Monthly Salary Range: 35k-40k

Last Date: Monday, December 31, 2018

Employer Contact

Employer: iSmile Dental Software

Operating Since:
Phone: 03214348655
Postal Address: iSmile Dental 336 Regus The Enterprise Center Lahore 74600 t: 0423 2303823 t: 0321 4348655 e:
Lahore ,Pakistan .

Job Description

Working in a Development and Operations team with application testing, deployment and support for a software solutions provider in the health sector. Technical competency in the following technologies is desirable but not mandatory: - Microsoft SQL Server - MS Win Server - Microsoft Excel - Zoho Support Desk Team working and communication skills required, excellent spoken English including: - Experience of working in a team oriented culture (desirable but not mandatory) - Proving first line technical customer support - Experience of service management tools including service desk, backup and reporting tools - - Writing operational documents and following test scripts - Provide exceptional customer service in person, via phone and email as appropriate - Resolve help desk issues including troubleshooting hardware and software issues - Candidate must be able to work under pressure Skills • Microsoft SQL Server • Microsoft Excel • Software Testing • Problem Solving Skills • Collaboration Skills Other Skills MS Win Server, Database, Zoho Support Desk

About Company

iSmile Dental Software is a UK based company, and have recently started operations in Pakistan. iSmile provides software solutions to the health sector around the globe.